Frequently Asked Questions (FAQ's)
for Compass of Hope Counseling
NH, MA & ME
Our Frequently Asked Questions
01
"Do you accept insurance?"
We currently accept Optum, Harvard Pilgrim, Cigna, Anthem Blue Cross Blue Shield, Aetna and any insurance subsidiaries of these plans. We can provide a super bill for you to submit for reimbursement with your insurance per request. We accept all major credit cards, debit cards, flexible spending accounts, health savings accounts and check. There are some perks in choosing to self pay. Please contact us with any questions!
02
"How long does therapy take?"
03
"What is EMDR?"
EMDR stands for eye movement desensitization and reprocessing therapy. This is an evidenced based approach that tends to treat problems significantly quicker than typical talk therapy. EMDR is a game changer in the mental health world! Don't hesitate to reach out to ask us more about this treatment approach and to find out more information today.
04
"What is a 'Good Faith' estimate?"
You have the right to receive a good faith notice with an estimate of how much your medical and mental health services will cost. This is required by law if you choose to self pay or waive your insurance benefits. If you receive a bill more than $400 than the good faith estimate, you have the right to dispute the bill. For more questions please visit: http://www.cms.gov/nosurprises.
05
"Do you offer in-person appointments or telehealth?"
We offer both in person at our offices in Concord, Hooksett, and Hampton, NH and online telehealth sessions for clients in New Hampshire, Massachusetts and Maine to meet your needs! Call today to learn more:
(603) 824-3555